Effective Date: [10/06/2024]
Iyscomtraders.com (referred to as “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website https://www.iyscomtraders.com (referred to as the “Site”).
1. Information We Collect
a. Personal Information
When you visit our Site or engage with us in any way, we may collect personal information that can be used to identify you, such as:
- Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Payment Information (Credit/Debit Card details, PayPal, etc.)
- IP Address
b. Non-Personal Information
We may also collect non-personal data, which cannot be used to directly identify you, such as:
- Browser type and version
- Time zone settings
- Device information
- Website usage data (e.g., pages viewed, links clicked)
2. How We Use Your Information
We may use your personal and non-personal information for the following purposes:
- To Process Orders: We use your personal information to process your orders, manage payments, and deliver the products to your designated address.
- Communication: We may use your contact information to send you updates, newsletters, promotional materials, and customer support responses.
- Improving the Website: Your usage data helps us understand how visitors interact with our website, allowing us to improve its design and functionality.
- Marketing and Advertising: We may use your information to personalize your experience on our Site and deliver relevant advertising to you.
- Security and Fraud Prevention: We use data to protect our website and our customers from fraud, cyber threats, and other illegal activities.
3. How We Share Your Information
We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
a. Service Providers
We may share your personal data with trusted third-party service providers who assist us in operating our website, conducting business, and servicing you (e.g., payment processors, shipping carriers, IT support). These parties are obligated to keep your information secure and confidential.
b. Legal Requirements
We may disclose your information if required by law, such as in response to a court order, legal process, or government request, or to protect our rights, safety, and property.
c. Business Transfers
In the event of a merger, acquisition, or sale of our assets, your personal data may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
Iyscomtraders.com uses cookies and similar tracking technologies to enhance user experience and monitor website performance. Cookies are small text files stored on your device that allow us to recognize you on future visits and tailor content to your preferences.
Types of Cookies We Use:
- Essential Cookies: Required for the basic functionality of our website (e.g., shopping cart and checkout process).
- Performance Cookies: Help us understand how visitors use our site and improve its performance.
- Targeting/Advertising Cookies: Used to deliver personalized ads based on your interests and browsing history.
You can control cookie settings in your browser and disable cookies, but this may limit certain features of the website.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. We use encryption protocols and secure servers for sensitive data, such as payment information. However, please note that no method of transmission over the Internet or electronic storage is completely secure.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations, dispute resolution, and enforcement of our agreements.
- Order Information: We will retain your order information for as long as is needed to comply with our legal and regulatory requirements.
- Account Information: We retain account information as long as you maintain an active account with us.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You may request correction or update of your personal information if it is inaccurate or incomplete.
- Deletion: You may request deletion of your personal information, subject to certain legal obligations.
- Opt-Out of Marketing: You may opt out of receiving promotional emails from us at any time by following the “unsubscribe” instructions in those emails.
- Restrict Processing: You may request that we restrict processing of your personal data under certain circumstances.
To exercise any of these rights, please contact us using the contact information provided below.
8. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of those third-party sites before providing any personal information.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we learn that we have inadvertently collected information from a child under the age of 18, we will take steps to delete such information promptly.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be effective upon posting to this page, and your continued use of the website constitutes your acceptance of any revised terms.